RAVEN CREATIONS
Personalised gifts
for all occasions.
Returns Policy
Personalised Items
We want to ensure that you are completely satisfied with your purchase; however, please note that personalised items cannot be returned. Once an item has been customised to your specifications, it is considered unique to you, and therefore, we are unable to accept returns for these products. We encourage you to double-check your customisation details before finalising your order to ensure that you receive exactly what you desire.
NO RETURNS ACCEPTED
Custom Designs
At our clothing brand, we take immense pride in our custom designs, crafted exclusively for each customer. As these unique pieces are made to order, we regret to inform you that we cannot accept returns. We encourage you to carefully consider your selections and consult with our team to ensure that your custom item meets your exact specifications before placing your order. Your satisfaction is our priority, and we are here to assist you in making the perfect choice tailored just for you.
NO RETURNS ACCEPTED
Defective Products
If you find that any of our products are defective, we understand how disappointing that can be. Please ensure to contact our customer service team within the specified return period (14 days upon receipt of the item), providing details of the fault. We are committed to resolving the issue promptly, whether that involves exchanging the defective item or processing a refund. Your satisfaction is our priority, and we appreciate your understanding as we work to rectify any problems with our products.
RETURNS ACCEPTED IN ACCORDANCE WITH POLICY
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.